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HELP CENTER

Everything you need to get started with Dispatch.

Get Started
Step 1 · Make it look like you
Your name, a logo or photo, and your links.
Step 2 · Your first email with your voice
Talk for a minute. Dispatch builds the email.
Step 3 · Send it to yourself
See it in your inbox before your fans do.
Step 4 · Bring in your fans
Add fans by hand or upload a list.
Frequently Asked Questions
Yes. The free plan includes up to 300 fans and 5,000 sends per month. No credit card required.
Your campaigns pause until the next billing cycle. We will email you a heads up before you hit the limit. You can also temporarily upgrade your plan for the month and downgrade again the next month — no contracts, no penalties.
Yes — upload a CSV file with name, email, and optional location columns. Duplicates are detected and skipped automatically.
It takes about two minutes. Export your audience from Mailchimp, then import the subscribed file into Dispatch. View or download the step-by-step guide (PDF)
Yes. Dispatch works on desktop and tablet in the browser and on the iOS and Android apps. Some advanced features (like advanced tour automations) start web-only, fan collection by QR code works on the web too, and Voice to Email is coming to the web soon.
Canceling your subscription downgrades you to the Free plan — your campaigns and data are preserved for 12 months in case you want to come back. Deleting your account is different and more permanent: your fan data is retained for 30 days before permanent removal, and you'll need to export your fan list before the deletion can complete.
Your campaigns send from the email address you signed up with. That is also the reply-to address — when a fan hits reply it goes straight to you.
Dispatch was built specifically for musicians — music-native templates, show announcement blocks, music integration blocks for Spotify, Apple Music and YouTube, Voice to Email, QR code fan signup, and pricing that makes sense for independent artists. Mailchimp was built for e-commerce.
Email us at info@rehearsalspaceapp.com — we actually read every message.

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